ESS Utumishi – Employee's Self Service (Watumishi Portal Tanzania)

The President’s Office of Public Service Management and Good Governance (PO-PSMGG) introduced ESS Utumishi. It is an online platform, also known as the Watumishi Portal.

Sometimes, issues may arise when someone is unable to access Utumishi. This can lead to several problems, like limited access to government services, delayed processes, loss of opportunities, inability to track personal data, increased travel, and increased costs.

The ESS (Employee Self-Service) Utumishi Portal was made especially for public servants. It enables Tanzania’s public servants to access essential job-related details, update personal information, find salary details, download salary slips online, review service records, manage transfers, and submit leave requests online.

Explore this guide to learn how to use the ESS Utumishi Portal here and solve common access issues.

What is ESS Utumishi?

ESS Utumishi stands for ‘Employee Self Service Utumishi. It is also known as the Watumishi Portal. This platform itself is a software system that works with government databases and HR management tools.

It was designed for public servants. The platform enables employees to access important information, including personal details, salary records, service history, and more.

The Tanzanian government launched the Employment Self-Service Utumishi platform as part of its large attempt to modernize the public sector, improve efficiency, and increase transparency within the public service.

Importance Of ESS Utumishi

ESS Utumishi plays an important role in the Tanzanian public service by enhancing efficiency and transparency and seamlessly providing service.
It is an important platform for improving the human resource management system and also makes the functioning of government services better for the benefit of public servants.
This system manages payroll, leave applications, and performance monitoring while enabling better planning and evaluation of employee performance.
Watumishi Portal significantly reduces manual errors and management delays.
The streamlining of processes not only increases the speed at which government services are delivered but also makes sure that public sector employees can easily access and update their records.
By offering these services online, ESS Utumishi reduces the need for paperwork and in-person visits to government offices, thus saving time and reducing management burdens.

ESS Utumishi Portal Registration Requirements

Before starting the registration process, ensure you’ve the following requirements:

Check Number
National ID
Email Address

ESS Utumishi Portal Registration Process Step-by-Step Guide

If you are new to the ESS Utumishi portal, you need to register an account before you can log in. Here is a simple process to complete the Employment Self Service Registration form:

Step 1: Visit Watumishi Portal

Open your web browser and go to the ESS Utumishi Portal at https://ess.utumishi.go.tz.

Step 2: Access the Registration Page

On the homepage, at the bottom of the form, you will find a link labeled “Click here to register.”. Click this link to start the registration process. After clicking, it will take you to the registration page.

Step 3: Complete the Registration Form

Now, you need to enter your details in the form. These include:

Check Number: Input your official check number.
National ID: Enter your National ID to verify your identity.
Email Address: Enter your valid email address. You will receive all communications and verification messages. It also helps you with password recovery.
Confirm Email Address: Re-enter your email address to confirm that the email address you provided is correct.

Step 4: Submit the Registration

After filling in all the required information, review the information you provided and click on the “Sign Up” button to submit your registration.

Step 5: Activate Your Account

After clicking, you will receive a confirmation email with some instructions. Click the link in the email to activate your account.

How To Login Employee Self Service Utumishi Portal?

After registration, you can easily log in to the ESS Utumishi portal by following the below steps:

Step 1: Access the Watumishi Portal

Go to the Utumishi portal by clicking this link: “ess.utumishi.go.tz.”

Step 2: Enter Username and Password

Enter your username (check number) in the first section and type your password in the second section (the one you created during registration or received after verification).

Step 3: Log in to Your Account

After entering the Check Number and password, click on the “Login” button.

How to Change Watumishi Portal Password?

To change your employee self-service portal password, follow the steps below:

Step 1: Log in to the portal

After you log in to the portal, you will see a profile icon in the top corner; click on it.

Step 2: Open the change password option

After it, you will see a drop-down menu with a change password option. Click on it.

Step 3: Enter your old password

You will see a form after clicking the Change Password button. Type your current password in the old password section.

Step 4: Enter your new password

Type your new password in the “new password” section and re-enter your password in the “confirm new password” section for confirmation.

Step 5: Update your password

After entering, click on the save button to update your new password.

Step 6: Log in with your new password

A “Password Changed Successfully” message will appear on your screen. Now, you can log in with your new password.

Forgot Your Utumishi Portal Password? Here’s What to Do

If you forgot your Utumishi portal login password, follow these steps to easily reset it:

Step 1: Access the ESS Utumishi Portal

Go to the ESS portal by clicking this https://ess.utumishi.go.tz/sessions/signin link. A login page will open on your screen.

Step 2: Click “Reset Password?”

On the login page, you will see the “Reset Password” link at the bottom. Clicking this link will take you to the password reset page.

Step 3: Enter Your Check Number and Email Address

In the first section, enter the “Check Number” associated with your account, and in the second section, enter the “Email Address” you used during registration.

Step 4: Reset Your Password

After entering your required information, click on the “Reset Password” button. You’ll receive an email with a link to reset your password.

Step 5: Create Your New Password

Open the email and click on the link to follow the instructions for resetting your password and creating a new one for your account.

Note: Here are some tips for maintaining a strong and secure password:

Make sure your password is 8 to 12 characters long. A longer password is harder to guess.
Use the combination of uppercase letters (A-Z), lowercase letters (a-z), numbers (0-9), and special characters (!, @, #, $, etc.).
Avoid personal information like your name, username, birthday or phone number.

How to Use the Transfer Dashboard in the ESS Utumishi Portal?

After logging into the ESS portal, click the transfer option on the main dashboard.

After clicking, you can see four available Options:

Transfer Request
Incomplete Transfer Request
Incoming Exchange Request
Own Exchange Request

Click on the transfer request, and a screen will appear with the following options:

Transfer Request: If you have a wish to move to a new spot. This option is for you to request a non-exchange transfer to a new location.
Exchange Request: If you want to exchange workplaces with another employee, you can use this option.
Vacancy Request: If you are looking to move to a different center or region based on open vacancies, this option is for you.
My CV: In this option, you can open your profile within the system; you can view and update your details and service information.

PEPMIS

The PEPMIS means Performance and Evaluation Project Management Information System. It allows you to manage and monitor the performance tasks and evaluations seamlessly. Employees can log in the PEPMIS system, where they can view assigned tasks, update progress, and set new goals.

Managers or supervisors can monitor the progress of their team members in real time. They can also provide feedback. Both employees and employers can access performance reports, which can be used for future planning and promotions.

Alerts in PEPMIS

Green Alert: This alert shows that you have plenty of time to finish your task and submit it to your supervisor.

Yellow Alert: This alert shows you that you have a specific amount of time to complete your task and submit it to your supervisor.

Red Alert: This shows that the deadline is near, and you need to complete your task right away.

ESS Utumishi Mobile App

ESS Utumishi also provides an app for users. It was developed by the Tanzanian e-Government Agency (eGA). You can download the ESS Utumishi App from the Google Play Store. Currently, it is not available on the App Store. Employees can easily manage their work by using its features. The ESS Utumishi Portal App provides the best data privacy and security, so it is a secure app.

What are the Benefits of ESS Utumishi Go TZ?

ESS Utumishi offers a range of benefits that enhance the efficiency and transparency of public service management in Tanzania. Below are the key advantages:

View and Update Personal Details

Employees can easily view and update their personal information, ensuring that their data is accurate and secure. They can also manage their data from home without the need to visit the administrative offices.

Payslips and Salary Information

Employees can view and download their payslips easily anytime. They can view details of salary breakdowns, deductions, and allowances. This helps employees track their income history for better budgeting and planning.

Loan

If you are worried about your financial problems. The ESS platform also provides you with a loan facility. You can apply for loans depending on your needs. This facility supports employees in managing their financial problems easily and without the need to visit banks. Watumishi Portal is a secure and user-friendly platform, and it reduces employee stress.

Transfers

You can request a transfer to different centers, councils, or regions. This feature can provide you with more skills and experience for your career development. It also promotes workforce flexibility. Transfer can lead to improved performance. It also balances workloads and increases employee satisfaction.

Leave Management

Employees can easily apply for leave online. They can track their leave application status in real time. They also check their leave balance and maintain an online record of all leave requests.

Employment Self-Service

The main advantage of the ESS Watumishi portal is its employment self-service functionalities. ESS improves transparency and reduces manual processes. You can view and track service records online.

Notifications and Alerts

ESS sends notifications and alerts to keep you updated on important activities. Like updates on leave approvals, new payslips, system maintenance, and policy changes. It helps you make better decisions and take action at the right time.

Time and Cost Savings

It can save time and cost for both employees and administrative departments. You don’t need to visit HR offices for common requests; you can view your information online at any time.

Streamlined Communication

It allows employees to access personal records, payslips, and updates directly. This reduces miscommunication and provides accurate information. It can give you real-time updates with transparency and keep you informed about policies and announcements. Automated processes reduce manual errors in data handling.

Customer Support

ESS Utumishi provides strong customer support for you. They resolve your issues quickly and effectively. You can reach out through the following contact details:

✉️ Email Address: [email protected]

☎️ Phone No: 026 216 0240

Conclusion

ESS Utumishi (Watumishi Portal) is an online system designed to streamline the Tanzanian government process. It plays an important role in modernizing public service. It is a user-friendly platform that provides efficiency and transparency. This portal empowers public servants to easily manage their data, view service records, access payslips, apply for leave, and monitor performance, all online. It can replace the manual process with an online system. It reduces administrative burdens. The ESS Utumishi Portal saves time and costs and provides a smooth workflow to employees.

FAQs – Frequently Asked Questions

The ESS Utumishi login process is simple. Visit the official ESS Utumishi Go TZ Login portal, enter your username (Check Number) and password, then click the login button to access your account.

To register for ESS Utumishi, visit the TZ sign-up page. Go to the ESS login page and click on the register link. Enter your check number, national ID, and email address. Re-enter your email for confirmation, then click the sign-up button to complete the registration process.

Open the Ess Utumishi portal login page, click on the reset password link, and then enter your check number and email address to reset your password.

Open the Watumishi portal, log in to your account, go to the salary slip section, select the month, and then you can view and download the salary slip.

The PEPMIS is located within the ESS Utumishi portal, an online platform. Open the official ESS Utumishi portal website, enter your username and password, and then navigate to the PEPMIS section to access the ESS PEPMIS Utumishi features.